22two Privacy Policy for Filipino Players

1. Information We Collect

When you register an account on 22two, we collect the personal information you provide directly to us. This includes your full name, date of birth, email address, mobile number, and your preferred payment details for deposits and withdrawals in Philippine pesos. We also collect a copy of a valid government-issued ID as part of our identity verification process, which is required under Philippine gaming regulations. During your sessions on the platform, we automatically gather technical data such as your IP address, device type, browser version, and session timestamps. This technical data helps us keep your account secure, detect unusual activity, and improve the overall performance of the platform for Filipino players.

• Full name, date of birth, and contact details
• Government-issued ID for age and identity verification
• Payment information for PHP deposits and withdrawals
• Device, browser, and session data collected automatically
• Gameplay activity logs for security and fairness monitoring

2. How We Use Your Information

22two uses the personal data we collect for a limited set of clearly defined purposes. The primary purpose is to operate your account — processing your registrations, verifying your identity, handling deposits and withdrawals in PHP, and providing access to our slots, sports betting, and casino-style games. We also use your data to send you important account notifications, such as transaction confirmations, security alerts, and updates to our Terms and Conditions or this Privacy Policy. Your information helps our support team resolve any issues you raise quickly and accurately. We may use aggregated, anonymised data to analyse platform usage trends and improve the experience for all Filipino players, but this data cannot be used to identify you personally. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.

3. Sharing Your Data

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes — full stop. There are, however, limited circumstances in which we share your data with trusted partners who help us operate the platform. These include payment processors who handle your PHP transactions, identity verification providers who confirm your age and identity, and game content providers whose software powers the slots and betting markets on 22two. All third-party partners are contractually required to handle your data securely and only for the specific purpose for which it was shared. We may also disclose your information to Philippine regulatory authorities or law enforcement agencies when required to do so by applicable law. In all cases, we share only the minimum data necessary to fulfil the relevant purpose.

4. How We Protect Your Data

Keeping your personal information safe is a core responsibility we take seriously at 22two. We use industry-standard encryption protocols to protect data transmitted between your device and our servers, so your login credentials and payment details are never exposed in transit. Access to personal data within our organisation is strictly limited to staff members who need it to perform their job functions, and all such access is logged and audited. Our systems are regularly tested for vulnerabilities, and we apply security patches promptly to address any identified risks. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities in accordance with applicable data protection law. We encourage you to also take steps to protect your own account by using a strong, unique password and enabling any available two-factor authentication.

5. Your Rights as a Player

As a player based in the Philippines, you have a number of rights regarding the personal data we hold about you. You have the right to request a copy of the information we hold, to ask us to correct any inaccuracies, and to request deletion of your data in circumstances where we no longer have a lawful basis to retain it. You may also object to certain types of processing or request that we restrict how we use your data while a dispute is being resolved. To exercise any of these rights, simply contact our support team at [email protected] with your request and we will respond within a reasonable timeframe. Please note that some requests may be subject to legal or regulatory obligations that require us to retain certain data for a specified period. We will always explain clearly if a limitation applies to your request.

6. Data Retention

We retain your personal data for as long as your account remains active and for a period thereafter as required by Philippine law and our regulatory obligations. Transaction records, identity verification documents, and gameplay logs are typically retained for a minimum of five years following account closure to comply with anti-money laundering and gaming regulations. Once the applicable retention period has expired, your data is securely deleted or anonymised so that it can no longer be linked back to you. If you close your account voluntarily, we will begin the retention countdown from the date of closure. You may contact [email protected] at any time to ask about the specific retention period that applies to your data.

7. Updates to This Policy

22two may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable Philippine law. When we make material changes, we will notify registered players via email and display a prominent notice on the platform. The date at the top of this page will always reflect when the policy was last revised. We encourage you to review this page periodically so you remain informed about how we handle your personal data. Continued use of the platform after any update constitutes your acceptance of the revised policy. If you have concerns about any change, please reach out to us at [email protected] before continuing to use the platform.